- The guy who's spouting jargon
- The banker who's selling you a financial product that "everybody else is doing"
- The IT geek who's trying to sell you the latest technology
- The consultant who's made a very slick presentation without showing you the bill
- The marketing guy who's showing you the latest quantitative research findings
- Any presenter who uses lots of abbreviations you don't understand
you can add lots to this list.
When faced with something you don't understand, its best to launch your "look stupid" act. Make it an act. Tell them that you are an old geezer. Tell them that you are intellectually challenged these days. Tell them you never went to a business school. Tell them your English is a bit shaky. And then ask them to explain what they've said in simple English. Preferably in words of one or two syllables. You'll be amazed at how often the same super confident guy struggles to explain. Ask the stupid question again and again. Until you have got a sensible answer.
A manager I know, who perfected this art, used to ask "Can you please explain it in Gurmukhi" (an earthy Indian language, in which it is impossible to spout jargon). He was incredibly bright. You could never bullshit him because he didn't mind asking the stupid question.
As Warren Buffet said, there's a great motto in business. If you don't understand it, don't do it.
If only they had followed it in the finance world.
2 comments:
//Until you have got a sensible answer.//
If only that was possible!! :) Asking stupid questions offends the presenter also!!
my boss is over 60 and is very good at it, he does not mind the venue and the extent of naivety, but he asks, that could be one reason why he knows what he knows!! A trait so strong that I must absorb from him.
This is one reason I hate conferences, nobody clearly understands what is presented, and they present 100's of papers. With the limited questioning time there, the chair has no patience in giving us the time to understand the concept fully!
@athivas - Your boss is a rare man . Often I find, the older a person is, the less likely he will profess ignorance. Yes, many conferences are a yawning bore.
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