Showing posts with label Social Media. Show all posts
Showing posts with label Social Media. Show all posts

Friday, 9 February 2018

Indra Nooyi is not an idiot !

No No. PepsiCo is not foolish enough to launch Doritos for women. For Gods sake, PepsiCo is one of the greatest consumer marketing companies on earth. Sure, even the finest companies can lay a goose egg once in a while. But  not such an obvious bloomer like Doritos for women.

The brouhaha started with an interview Indra Nooyi, the Chairperson of Pepsico gave to Freakonomics. As reported in the New York Times -

 Ms. Nooyi told the interviewer that women did not eat Doritos the same way men did.“They don’t like to crunch too loudly in public,” she said. “And they don’t lick their fingers generously, and they don’t like to pour the little broken pieces and the flavor into their mouth.”She was asked whether PepsiCo — which owns Frito-Lay, the manufacturer of Doritos — was planning “a male and female version of chips.”

Ms. Nooyi responded: “It’s not a male and female as much as, ‘Are there snacks for women that can be designed and packaged differently?’ And yes, we are looking at it, and we’re getting ready to launch a bunch of them soon. For women, low-crunch, the full taste profile, not have so much of the flavor stick on the fingers, and how can you put it in a purse? Because women love to carry a snack in their purse.”

The Sun (of the  notorious British tabloid fame) took this and reported that Doritos for women was being launched. Social media picked it up and hyped it with juicy headlines.

Feminists responded by lashing out and saying this simply reinforced gender stereotypes. Men  lashed out saying this was PC going too far. Sending a tweet is easy - you don't have to think and you can spew whatever banality you wish to without any consequence;  just ask a certain old man occupying a seat of power. And then before you could say Doritos, a full blown controversy had erupted. The company had to issue a statement that No, they were not launching Doritos for women !

Indra Nooyi must be scratching her head in bewilderment. All she was outlining in her podcast was how Frito Lay really tried to understand consumers, tried to get insights and tailor products accordingly. Very likely they may have launched a variant that was less crunchy, if that's what women preferred. But they wouldn't do something as dumb as launching a "Doritos for women".

Just goes to show how careful anybody has to be when making a public appearance. It seems altogether appealing not to appear in public at all - after all no human is infallible enough not to utter an inanity. It also shows how lots of people have nothing else to do but to respond to every nonsense and tweet some rubbish. A certain distinguished reader of mine is a prodigious tweeter. He may want to pause :)

Tuesday, 25 June 2013

Inquilab Zindabad ? No ! _____ (fill in the blanks) Murdabad .

What is common between a park demolition and a raise in bus fares. Well, something profound , I believe. Because in the last one month, I dare suggest that these were the two most important events in the world (NSA be damned ; as if that was a surprise)


The park issue was the first and it happened in Istanbul, Turkey.  The government had planned to demolish the Taksim Gezi Park and use the space to reconstruct the historic Taksim military barracks. About 50 environmentalists occupied the Park in protest. The police , predictably evicted them. That snowballed into massive nationwide protests and a huge Occupy Taksim Square movement started.  The issue of demolition of the Park has now given way to a protest against all sorts of unrelated issues and drawing crowds numbering in the tens of thousands. It is now an anti government protest without a coherent theme or leaders. A big section of the population is just protesting without a clear understanding of what they are protesting against and what the solution is. This mind you, in a country where the President Erdogan has won repeated elections with a strong mandate.



In Brazil, the government decided to raise some bus , train and metro fares. A few protested, notably the  Movimento Passe Livre (Free Fare Movement). The police broke up the protests. Again this has snowballed into a nationwide protest movement, involving millions of people. The government quickly withdrew the bus fare hike, but the protests have snowballed into something bigger - a whole range of issues, including protests against the Football World Cup and the Olympics all scheduled to be held in Brazil in the near future.  If Brazilians are protesting against football, something serious is happening. Again this is in a country where Dilma Rousseff won a resounding mandate in the elections and is the chosen successor of the extremely popular Lula.

As of today, both these protests are going on. You can see parallels with the Occupy Wall Street movement in the US and a few other places. In all these protests, there is no coherent theme, there is no leadership organising the protests. But these protests have been massive, cover a whole range of grievances and are significantly aided by social media.  They largely cover the middle class, not the poor. They tend to die down because they are not coherent and not "organised". But they are symptoms of a deep underlying problem.

This is a profound sociological change and one that should be researched deeply.  I believe the underlying issue is economic. Despite a big economic improvement globally across the last two decades, there is deep resentment. Large swathes of the population do not believe that there is a bright economic future ahead of them. This, despite the fact that the future is significantly brighter than what our parents, grandparents and forefathers ever had. And that is the problem governments and societies cannot ignore. There is no easy solution, and aspects of the solution will be different for different societies. But the root of the solution is economic. We have to have economic growth.


PS - In the title of the post - Inquilab Zindabad means Long live the revolution, in Urdu, a favourite phrase of protests of the past in the Indian subcontinent. Murdabad means "Down with".

Monday, 12 October 2009

Should businesses tweet, or twit ?

What does a business do with social media ? While a trillion words have been written on this subject, not much light has been shone, I submit. Businesses are still struggling with what to do. Take the example of Twitter.

I will straightaway confess that I am not a fan of Twitter. I don’t tweet (the more appropriate phrase should be “twit”, but because of the unfortunate connotations of that word, we’ll let it pass). But I dodged my Net Nanny ( no surprises, its blocked here) to look at what business leaders and businesses are doing here.

Here are some actual tweets (admittedly I was selective about what I picked)

Richard Branson (Virgin)

* Looking forward to the cricket today; Come on England
* I do love Monaco this time of the year. The Prince is such a gracious host to the world of sport

Jack Welch (needs no intro)

* Kennedy celebration of life was impressive
* Beckett has had a brutal scary week – 8 home runs

Mark Zuckerberg (Facebook – I thought he should know a thing or two about social media)

* So many interesting people are following me. I think I’ll follow some of you guys as well.
* Playing with TweetDeck. Its pretty neat.

Evan Williams (CEO Twitter ; the man himself)

* There’s a crapload of people in my backyard.
* Normally I love Mondays

I gave up. Do I have to read this inanity ? Maybe I should go to company tweets ; that might be a better representation of what businesses are doing with Twitter.

PepsiCo

* If you’re interested in hearing a rebroadcast of our 3Q earnings call, click here.
* Hope everyone is enjoying their Friday

GlaxoSmithkline

* GSK US Blog post. The Bloggers are coming. The Bloggers are coming.
* Yay. Great news. Spotted random people in Phila sneezing into their elbows or sleeves today. Message must be getting out there

Google (well over a million followers)

*“Sex, Conference Calls, outdated FCC rules” & our take on Google Voice
* Gmail team’s good advice on how to create secure passwords at …….

Reasonable conclusion – Businesses don’t have a clue as to what to do with Twitter.

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